Privacy Policy

01Information We Collect

Information you give us. When you book a consultation through the calendar on this website, we receive your name, email address, the time you choose and anything you write in the booking form. When you email or call us, we receive your contact details and whatever you choose to share about your business, project or requirement.

Information collected automatically. When you visit the website, we and our service providers collect technical and usage information such as your IP address, browser and device type, approximate location derived from your IP address, the pages you view, the site that referred you, and how you interact with pages, including clicks, scrolling and mouse movement.

We do not ask for sensitive information such as health records, financial account details or passwords through this website. Please do not send it to us unless we have specifically agreed a secure way to share it for a project.

02How Information Is Collected

• Directly from you, when you book a consultation, email us, call us or otherwise contact us.
• Automatically, through cookies and similar technologies when you browse the website.
• From service providers acting for us, such as our scheduling provider, which passes your booking details to us.

03How Enquiry Information Is Used

We use the information you share with us to:

• respond to your enquiry and arrange and hold the consultation you booked;
• understand your requirement, assess whether Webalar is a good fit and prepare proposals;
• follow up with you about your enquiry or an engagement you have discussed with us;
• keep business records and meet our legal, tax and regulatory obligations; and
• understand how the website is used so we can improve its content and experience.

We do not sell your personal data. We will only send you marketing emails if you have agreed to receive them, and you can opt out at any time.

04Cookies, Analytics And Advertising Technologies

This website uses the following technologies:

• Google Analytics sets cookies to measure visits, traffic sources and how pages are used, so we can see which content is useful.
• Microsoft Clarity sets cookies and records how visitors interact with pages, through heatmaps and session replays, to help us find and fix usability problems. Clarity masks sensitive text by default.
• Embedded content. The booking calendar (Calendly) and the map on our Contact page (Google Maps) are loaded from those providers and may set their own cookies.
• Storage on your device. The website remembers your light or dark theme choice, whether you have already seen the opening animation, and your conversation with the on-site assistant. This stays in your browser and is not sent to us.

We do not currently use advertising pixels or retargeting cookies on this website. If that changes, we will update this policy first.

You can block or delete cookies through your browser settings, and you can opt out of Google Analytics with Google’s browser add-on. Blocking cookies may affect parts of the website such as the booking calendar.

05Third-Party Tools And Service Providers

We use trusted providers to run the website and handle enquiries. They process information for these purposes under their own privacy policies:

• Hostinger, which hosts the website and keeps server logs such as IP addresses (privacy policy);
• Google, for Google Analytics and Google Maps (privacy policy);
• Microsoft, for Microsoft Clarity (privacy statement);
• Calendly, for consultation scheduling (privacy notice); and
• our email and business productivity providers, for communicating with you.

We may also share information when the law requires it, to protect our rights, or with specialist partners involved in delivering a project you have engaged us for.

06Data Retention

We keep enquiry information for as long as we need it to respond to you, to carry out any engagement that follows and to meet our legal and accounting obligations. When it is no longer needed, we delete or anonymise it. Analytics data is kept according to the retention settings of the tool that collects it.

07Data Security

We use reasonable technical and organisational safeguards to protect personal data, including encrypted connections (HTTPS) and access limited to the people who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we will act promptly if we become aware of a problem.

08International Processing

Some of our service providers store or process data outside India, including in the United States. Where this happens, we rely on those providers’ contractual and security safeguards, and we transfer data only as permitted by applicable Indian law.

09Your Rights And Requests

Subject to applicable law, including India’s Digital Personal Data Protection Act, 2023, you can ask us to:

• tell you what personal data we hold about you and how we use it;
• correct, complete or update your personal data;
• erase your personal data where we no longer need it;
• withdraw consent you have given, without affecting earlier processing; and
• nominate another person to exercise these rights for you in the event of death or incapacity.

To make a request or raise a concern, email enquiry@webalar.in. We may need to confirm your identity before acting on a request. If you are not satisfied with our response, you may approach the Data Protection Board of India.

10Links To Third-Party Websites

This website links to other websites, including our social media accounts, published articles and client projects. We are not responsible for the content or privacy practices of those websites, so please review their policies before sharing information with them.

11Changes To This Policy

We may update this policy when our website, tools or legal obligations change. The date at the top of this page shows when it was last updated. Significant changes will be highlighted on this page.

12Contact Information

For questions about this policy or how we handle your personal data, contact us: